Refund Policy

We want you to be fully satisfied with your purchase from swiftdwelling. However, if you are not entirely happy with your purchase, we’re here to help.

Refund Eligibility

To be eligible for a refund, please make sure that:

  1. The item was purchased within the last 2  days.
  2. The item is unused and in the same condition that you received it.
  3. The item is in its original packaging.

Non-Refundable Items

Certain items are not eligible for refunds, including but not limited to:

  1. Downloadable software products.
  2. Gift cards.
  3. Perishable goods.
  4. Customized or personalized items.

Refund Process

  1. Please contact our customer service team at mianasadiqbal9628@gmail.com within 2 days of receiving your item to initiate the refund process.
  2. Our customer service team will guide you through the return process and provide you with the necessary instructions and return shipping address.
  3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  4. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within [number] days.

Late or Missing Refunds

If you haven’t received a refund yet, please:

  1. Double-check your bank account or credit card statement.
  2. Contact your bank or credit card company, as it may take some time before your refund is officially posted.
  3. If you’ve done all of this and still have not received your refund, please contact us at [Customer Service Email].

Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team at mianasadiqbal9628@gmail.com. We will guide you through the exchange process.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund Policy, please contact us at mianasadiqbal9628@gmail.com.

swiftdwelling reserves the right to update or modify this Refund Policy at any time without prior notice.